Forum Discussion

Chris1668's avatar
Chris1668
Friendly Neighbour
3 months ago

Caller ID

Hi,

Does the Subscriber Name display to called ID under family plan (e.g. wife phone)?

Thanks

2 Replies

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team
    3 months ago

    Hi there! Caller ID typically displays the name registered to each phone number so it would show the subscriber name for that specific line.

    • Chris1668's avatar
      Chris1668
      Friendly Neighbour
      3 months ago
      Hi there,

      If I added the Add-on outbound caller id, yes, it will displayed my register name on account and phone number. If I remove the Add-on outbound caller id, it will not show it. Just blank on caller id and display phone number only. The subscriber name didn’t show on screen, too. Any easy way can setup name to caller id?

      Please, advise!

      Thanks,
      Chris

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