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SanaulHaque's avatar
SanaulHaque
Friendly Neighbour
3 years ago

Buying Tablet plan Online

I want add a new unlimited access tablet plan $10 to my account but classic TELUS style they don't have anyway for me to add it online. Forcing me to reach to a in person kiosk to get charged like $50. 

 

What kind of customer service is that?

 

Can someone help me with that without the throats grabbing practice like this? 

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  • A-B's avatar
    A-B
    Icon for Community Manager rankCommunity Manager

    Hello. There is a chance that your actual plan may not be compatible with data sharing, though if you're being told to reach to a person at a kiosk, it may. Your best bet would be to either tether to your phone or reach out to our Mobility team at 1-866-558-2273 to see what they can get done for you.