Forum Discussion
Bring-it-Back Issues
Bring it back is an extreme scam of a system. There’s no notifications about it ending, there’s no notice or flag for it ending nothing.
We realized that our Bring it Back contract ended last month and tried to get a new phone today (17 days past) to be told we are past the 30 days.
The charge hasn’t been added to the account yet but will appear next bill.
Only option was to “trade in the phone for less then the owe amount and lose about $100”
Customer service is a joke, this service is a scam.
3 Replies
Sorry I should clarify that he was notified by the dealer who sold it to him, technically not Telus. But he got a text and a phone call from the dealer.
My husband was notified numerous times about his bring it back contract ending.
I am in the exact same place. it is absolutely horrible. Last phone from them.
