Forum Discussion
Black Friday iPhone 13
I took Advantage of the Black Friday deal and ordered a new iPhone 13. It’s been 5 days now and haven’t received any updates. Wondering if anyone is in the same boat? Tried to contact customer suppo...
Regardless of delay ... They should be sending out updates . I have my service agreement and everything ... And nothing has been shipped or applied to my account. Kinda unnaceptable
So I resorted to contacting TELUS help through Twitter a couple times and after some persistence I got an update email finally! I suggest using this platform if you want answers
What did the update email say?
I ordered an iPhone 13 on 30th Nov, no update and can't get through to anyone. Did you receive your phone yet?
- After much waiting and not much update, I finally Received tracking info that my phone will arrive today.
- The email said it has been processed for shipment and that I’d receive the tracking # once sent out. Still hasn’t been shipped tho, but at least I got Some sort of an update. I’ll be continuing to contact them via Twitter if it goes into next week.
