Forum Discussion
Black Friday iPhone 13
I took Advantage of the Black Friday deal and ordered a new iPhone 13. It’s been 5 days now and haven’t received any updates. Wondering if anyone is in the same boat? Tried to contact customer suppo...
I ordered 2 phones, one blue and one pink. The pink one arrived but no action on the blue one. Wait times are an hour on the phone and seems like online chat agent is closed all the time and doesn't work anyways. What a disaster for support.
Thanks for the reply. I ordered Blue too!
I guess they’re popular or haven’t had enough produced. Hopefully there’s action soon
Hi heather,
Did your phone ship yet? I ordered the blue one too for my wife. So far nothing, no replies to emails, can't get through on the phone, just tried twitter to see if anyone answers that. Such bad service, they could at least update everyone on what the issue is.
- Hello,
It says “shipped” but I still do not have a tracking # so I’m thinking it hasn’t. Yeah this is the first time I’ve experienced bad customer service. I can Appreciate if there’s a back log but I agree At least send updates.
