Forum Discussion
billing trouble
Hello, I’m a new TELUS mobile plan subscriber, and my first bill is due on May 1st. However, I keep getting the error message: "We couldn’t process your payment. Please check your card details and ...
Dimo-X
Moderator
ModeratorHi Hyun, looks like this is due to security reasons and was addressed in the following thread at https://forum.telus.com/t5/Internet-Home-Phone/Foreign-mastercard/m-p/106769 and you would basically need to call in to have your International Cards whitelisted.
