Forum Discussion
StevenXu1112
3 years agoNeighbour
Bill not showing up on app or webpage, can't pay mobility bill
So, I got a text that said I had overdue mobility bills to pay. I check my app and nothing is there but it says I have 300$ worth of mobility bills to pay. The only thing I've paid on the app is th...
A-B
Community Manager
3 years agoHello. You should be able to log in to your My TELUS account to see the breakdown of all charges, including Mobility. If I understood correctly and you said it's your 'first charge' for your numbers, it's most likely prorated billing and will return to your monthly quoted price for each month moving forward.
Aleda
2 years agoNeighbour
I want to get into my account to pay my bills