Forum Discussion
StevenXu1112
3 years agoNeighbour
Bill not showing up on app or webpage, can't pay mobility bill
So, I got a text that said I had overdue mobility bills to pay. I check my app and nothing is there but it says I have 300$ worth of mobility bills to pay. The only thing I've paid on the app is th...
A-B
Community Manager
3 years agoHello. You should be able to log in to your My TELUS account to see the breakdown of all charges, including Mobility. If I understood correctly and you said it's your 'first charge' for your numbers, it's most likely prorated billing and will return to your monthly quoted price for each month moving forward.
- Aleda2 years agoNeighbour
I want to get into my account to pay my bills