Forum Discussion
Rapture
2 months agoNeighbour
Bad Shipping Address - Can't Get My Phone
I've been a Telus customer for over 20 years. On Nov. 22, I ordered a new phone and plan, as my old one was due to expire, and I was on the buy it back program. On Nov. 24, I received an email indi...
TELUS_Support
Official Support Team
2 months agoThank you for reaching out, and we sincerely apologize for the frustration and inconvenience you’ve experienced. Was this an online order? Please send us a private message with your account details and order information.