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anelissen2134's avatar
anelissen2134
Neighbour
5 months ago

Apple Watch and Koodo Link

Has anyone had luck syncing their Apple Watch (with a Telus plan) to their Koodo phone device? I keep getting " The Koodo account on this iPhone cannot be used to add a cellular plan" to the Apple Wa...
TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
5 months ago

 Hey there! Syncing issues can be tricky. Have you tried:

  1. Unpair and re-pair your Watch
  2. Make sure your iPhone is updated
  3. Check if your TELUS plan supports Apple Watch
  4. Reset network settings on your iPhone
  5. Signing out and back into your Apple ID
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