Forum Discussion
Apple Watch and Koodo Link
Has anyone had luck syncing their Apple Watch (with a Telus plan) to their Koodo phone device? I keep getting " The Koodo account on this iPhone cannot be used to add a cellular plan" to the Apple Watch.
I spoke with tech support, they were to open a ticket manually a month ago, no updates or resolution.
1 Reply
TELUS_SupportOfficial Support Team
Hey there! Syncing issues can be tricky. Have you tried:
- Unpair and re-pair your Watch
- Make sure your iPhone is updated
- Check if your TELUS plan supports Apple Watch
- Reset network settings on your iPhone
- Signing out and back into your Apple ID
