Forum Discussion
App and account information not accurate
I don't know how to start this, I received the deny, deflect and disengage treatment this morning from customer service which is disappointing; I have had great customer service before as well as poo...
TELUS_Support
Official Support Team
Official Support TeamHi there, we’re sorry to hear about your experience. This is actually a known issue with billing information displaying incorrectly in the app. Our teams are working on resolving it. If you’d like us to verify your specific account and make sure everything is correct, please send us a private message so we can take a closer look.
