Any Mobility Small business experts out there?

Hi Dunbar - We are working through the backlog of people who have written here who need assistance and other tasks that come with having a public forum. I am sorry that there was no response from our moderator team last week.

I checked out the CFIB website and they have their own deals that you must go through. I found this line:

Please note that this offer cannot be redeemed in-store. If the offer is not applied during activation, TELUS will be unable to apply it retroactively.

I understand your confusion and frustration with this being a new customer offer only and as noted on their website we are unable to apply it retroactively so there's nothing we can do as per the terms established by the CFIB. I am here if you need assistance though and you are welcome to send me a private message if you have any questions