Forum Discussion
Addressing protocol in Telus emails and in online messages to customers
I'm being addressed such as "Hi, FamilyName", either some monkey could not decode a complicated from that says 1st Name= xxxx & Family Name = yyy or some even worse moron thinks that it is proper to ...
TELUS_Support
Official Support Team
Official Support TeamHi gone - more than likely you were sent an email that was supposed to follow a template but the person forgot to delete that section and fill in your information
I'm sorry but I don't undertsand your reply. TWICE I have raised this issue, the first time it may have been the address in an email but this time it was a message on my community page (forget the details).
- TELUS_Support
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