Forum Discussion
DTL
12 months agoNeighbour
Additional charges for phones returned through trade back program
I recently sent two phones back to the 'trade-it-back' program. Both phones were returned in working order with no scratches. However, lines show an additional charge after Telus's review of the pho...
DTL
12 months agoNeighbour
I just returned two phones and am going through the same thing. Both phones had no issues and they are charging me saying there are scratches in the screen. Stay away from the Bring It Back program & telus.