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Activation email for stream+ Telus films error
I've been fully activated on everything stream plus offers since the day I signed on, yet I continue to receive an "Action required: Activate your TELUS Films & Series subscription" email every few d...
Hi there, there is currently a known issue with receiving multiple emails for Telus Films. Please disregard the email. This can be access via your account automatically. You can access TELUS Films & Series via the TELUS TV+ app, available for download on iOS and Android mobile devices, Apple TV, Android TV or on your web browser at telustvplus.com. Please visit telus.com/telustvplusapp for more information.
TELUS_Support
Official Support Team
Official Support TeamHi there, just to confirm, are all other subscriptions working fine?
I'm having the same problem activating my account. Could I get someone to contact me. I've had the email since late Oct and its still a problem
- TELUS_Support
Hi dgee - we'll send you a private message to help. Please keep an eye in your inbox
Yes, the other 3 are great.
- TELUS_Support
OK, can you send us a private message? I'd like to get your account info so I can flag this.
Also, just to be sure you're hearing me correctly, it is not the Telus films and TV app itself that is giving problems. The activation went smoothly, it is just these activation reminder emails that I am receiving, for a service that is already active and working just as it should
