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5G
Does anyone have this issue ? When you are supposed to be in a 5G area you get 5G plus then it returns to LTE never just 5G, the plus area is small but when in a 5G area it should stay on 5...
You may need to reach out directly to mobility tech support then. They may have more things that can be done.
According to Telus I cannot change those settings because I have a Samsung phone, checked it appears i dont
Nighthawk
Community Power User
Community Power UserYou may need to reach out directly to mobility tech support then. They may have more things that can be done.
- I have this exact same problem. My office building is quite thick cement, so drop to strong LTE as expected, however when I leave work, there is TELUS tower a block away that I go right past on my way home that has 3500mhz equipment, however my phone will never switch back to 5G. Only way to get back to 5G signal is to reboot my phone. Live within line of sight of another 3500mhz tower and still will never flip back. Have tried new a new SIM card and this still persists.
Thanks, The service provider that Telus uses upgraded their towers and now my issues are corrected. Finger crossed.
