Forum Discussion
nash211
2 years agoAdvisor
5G
Does anyone have this issue ? When you are supposed to be in a 5G area you get 5G plus then it returns to LTE never just 5G, the plus area is small but when in a 5G area it should stay on 5...
- 2 years ago
You may need to reach out directly to mobility tech support then. They may have more things that can be done.
Nighthawk
Community Power User
2 years agoThat could be either something with your phone or the 5G signal is just too weak where you are. Higher frequency 5G signals don't penetrate buildings well, if at all. Is it only at home that you have issues or is it outdoors as well? Do you know how far the nearest tower is to your location? If you click on the tower on the map, what frequencies does it show for that tower?
I know on the iPhone, you can set it to "5G On" and it will default to 5G and only drop to LTE if the 5G signal is too weak. "5G Auto" will allow the iPhone to switch back and forth more often. That setting is under: Settings > Cellular > Cellular Data Options > Voice & Data