Forum Discussion
5G Smart Hub dropping 5G signal
Upgraded from the old smart hub to the new 5G smarthub outdoor unit 3 weeks ago, and the consistency of the signal had been excellent, always between -95dBm and -98dBm (4-5 bars) 5G on the device web...
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Community Manager
Community ManagerUnfortunately there's no way to get through to someone in that specific area, but you could always reach out to our team at 1-866-558-2273 or visit www.telus.com/assist to try a Live Chat option instead of calling in.
Just tried, and ended up on eternal hold in french after the initial agent sent me down the wrong support line
