Forum Discussion
5G Capabilities
Here is a possible confirmation of an issue tech support. If my cell phone that is provided by Telus can not maintain a clear connection while on the phone with you to solve connectivity issues with ...
I have your 5G Internet service which no one seems to be able to clarify if this is a home or mobility issue because i keep getting bounced back and fourth. I am not only having speed issue but continual connectivity. Someone needs to take respiratory for bot only managing this issue, but resolving, and I am not paying you to resolve your issues. If a tech needs to come and give me what I signed up for, it's not on my dime. It's yours because you misrepresented your service.
TELUS_Support
Official Support Team
Official Support TeamHave you attempted rebooting your equipment or speaking with our Tech Support team about this specific issue?
More times then I care to count, to answer both questions. What a ridiculous answer in this world where reboot or unplug is SOP
