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mike76's avatar
mike76
Organizer
2 years ago

5 G Ottawa

I have a 5G account in Ottawa that tells me I can get access to speeds of up to (That's the selling point, up to ) bleh bleh bleh.. However my speeds are often closer to late 90s broadband ..20m/sec ...
A-B's avatar
A-B
Icon for Community Manager rankCommunity Manager
2 years ago

If you visit the TELUS Coverage Map page at: https://www.telus.com/en/mobility/network/coverage-map and after inputting your address, confirm that you're in an area where you should be getting faster speed...you should be able to see a green 'Report an issue' button to fill out a form with contact info. It goes directly to our network team for investigation.

  • mike76's avatar
    mike76
    Organizer
    2 years ago

    Yeah I have done that a few times.. Sadly there is no "Anywhere in the city " Button 

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