Forum Discussion

blackpearl's avatar
blackpearl
Neighbour
5 months ago

Unable to submit Business Support Request

I have been unable to submit a Business Support Request for billing errors on my business mobility account.  I have had to call in to get things straightened out, but there was another mistake made on the most recent bill - I don't want to have to call in again and wait in a line.  Why isn't the support request function working?

2 Replies

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Have you tried submitting a Business Support Request via My TELUS? You can see info about doing that here: https://www.telus.com/en/business/support/article/my-telus-support-requests-faq

  • All I can say is good luck.  I have been trying to get business support for 4 years.   No support.  Telus is just bad.