Forum Discussion
OBMain
2 years agoNeighbour
Telus needs to Repair Utility Box #6341
The box appears to have been hit, the doors are open to the elements. I've told a number of the Telus service tech and tried to tell the customer service people. This is frustrating to have so hard...
TELUS_Support
Official Support Team
2 years agoHi there, can you send us a private message with the address where the broken box is located?
OBMain
2 years agoNeighbour
9845 Eastside Rd., Vernon BC V1H 1Z2
Regards,
Outback Maintenance
<Personal info removed by Mod>
- TELUS_Support2 years ago
Official Support Team
Thanks so much! Please this link and click on "report an outage" in order to report the damage to our team: https://www.telus.com/en/bc/outages
- OBMain2 years agoNeighbour
I clicked the link but I gave no option for repairs. Did you send this report through to the appropriate department??
Regards,
Outback Maintenance
Brian Hildebrandt
C: 250.306.7356
- TELUS_Support2 years ago
Official Support Team
If you click on "report an outage" twice, you'll see the first option to report cabinet damage.
We only ask to fill this out because there is some more information that we need