Forum Discussion
dzurawell
4 months agoNeighbour
Telus Connect app login failure: Unable to login to this app with your My Account settings
I am attempting to do the first time setup of a BwHSIA - Smart Hub Business. The first step is to install and log in to the Telus Connect app. I receive the error "Oops Unable to login to this ap...
DEVANGJK
27 days agoNeighbour
having the same issue, and the AI customer service is little repeating useless methods I can ever think about....
TELUS_Support
Official Support Team
26 days agoHi DEVANGJK - we've checked with the team and we've heard back that the Connect App is not compatible with BwHSIA