Forum Discussion
Telus Connect app login failure: Unable to login to this app with your My Account settings
I am attempting to do the first time setup of a BwHSIA - Smart Hub Business. The first step is to install and log in to the Telus Connect app. I receive the error "Oops Unable to login to this ap...
Hello I am having the same issue:
"Oops Unable to login to this app with your My Account settings. Please try another account." when trying to login to Telus Connect App on the Iphone
TELUS_SupportOfficial Support Team
djrosso Were you able to log into the app previously? Or would this be the first time trying to log in?
This is the first time trying to log in.
- TELUS_Support
Do you have a TELUS My Account profile set up? If so, you would use those credentials.
