Forum Discussion
Telus Connect App Failure
I can't count how many times the connect app has failed with either errors messages or like tonight where it's telling me Oops...it looks like something went wrong we are having technical difficultie...
TELUS_Support
Official Support Team
Official Support TeamHi jasonmazepa - we appreciate the feedback when things aren't working as intended. We can send you a private message to investigate your account and reach out to our team for a resolution.
I done that myself. I've been a Telus customer for a month now and no one has ever followed up with me. It's not like you are a small business. There is no excuse for the way Telus is handling this.
- TELUS_Support
eejay1 Sorry that the app isn't working as it should for you. Some questions I want to get out of the way first:
- Is this for a business account?
- if you're a residential customer, are you in BC and AB or ON or QC?
