Forum Discussion
CandS
4 months agoNeighbour
Paying for equipment not installed no internet
April 28Telus indoor hubs poor internet after 2 years-Arnel Balasbas TELUS bus solutions-outdoor hubs will solve problem- Hubs arrive May- wait for install-May 28 - Lucas Blanchard Telus Solutions al...
TELUS_Support
Official Support Team
4 months agoHi there, We want to sincerely apologize for the ongoing issues with your indoor and outdoor hubs, the conflicting information you received, the cancelled cases, and the lack of follow-through on our side. This is absolutely not the experience we aim to provide. Please send us a private message with your account number and best contact information so we can assign a case owner.
CandS
4 months agoNeighbour
Thank you for your email - I am out today - will send requested information tonight or tomorrow morning
C & S Richardson