Forum Discussion

jytiger522's avatar
jytiger522
Neighbour
2 months ago

No roaming pass available for business account?

I just found that the 14 days roaming pass is not available for the business customer and the only way is still the $18 a day for romaing?

3 Replies

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    You're right, unfortunately the 14-day pass isn't available for business accounts. There's different roaming setup for business plans. Happy to walk you through what options you do have though. Send us a PM when you're ready.

    • jytiger522's avatar
      jytiger522
      Neighbour

      Thanks. But I am extremely disappointed that the business account has fewer options compared to the regular one. Is there a chance we can switch to personal account instead of business? Otherwise, I may need to switch back to another carrier, as the travel pass is a major deal-breaker. 

      • TELUS_Support's avatar
        TELUS_Support
        Icon for Official Support Team rankOfficial Support Team

        Hi! To switch over your account type to a personal account, you will need to contact client care for that!