Forum Discussion
New fibre 3G install in 2 weeks: What can I expect?
I ordered Fibre Internet 3G + Wi-Fi with 5 static IP addresses. The order confirmation said I have to be onsite for the install. No problem. It also said I would need a router. No other information w...
You confirmed to me in a PM that you received my PM to which I referred in my previous post but not my original PM where I provided my customer information.
Yesterday I replied to the email notification of your PM with my customer information:
- so I would have a copy of the message.
- because something appears to have happened the original PM with my customer information.
It didn't get delivered immediately but eventually did.
Today, I decided to send the same information to you in a PM just to make sure you received it but then this happened:
Why is it so difficult for customers to communicate with Telus?
At this point my only option is to delay this installation until I obtain the information I need and can order the equipment I need for the installation.
