Forum Discussion
my discount Credit remove & increased monthly plan
This company is scamming company.
They just give wrong information o customer get business then rip them off by increasing monthly plan cost.
they remove discount credits they promise at activation to attract & bring customer from other company then rip them off by increasing monthly cost.
7 Replies
I'm in the same boat. I agreed to a 24 month contract and discounts just seem to disappear without notice. This is like the 3rd time. They do not seem to understand what the word "Agreement" means. Spent an entire day messaging, talking (mostly screaming "we have an agreement") to a rep and then a 'manager'. Unpleasant and useless. He's going to get back to me with options. I should have stayed with what I originally wanted and paid full price. I can't believe that a multi-billion dollar corporation is acting like a conman with bait and switch. But here we are. I'm retired so I don't have a lot of money but I do have an unlimited amount of time. And a lifetime of collected customer service anger which I am hesitant but willing to use. If I end up paying extra I'm going to make it 'interesting'.ðŸ˜
- Good morning,
Where do you live we can go to small claim court & file a case . Please call me on 9054632647
Poonam Mathon
647 293 9876
Centuary 21 Empire Realty 
TELUS_SupportOfficial Support Team
Hi there, we're truly sorry to hear about your experience—this is not the kind of service or transparency we strive to provide. Please send us a private message with your account details so we can take a closer look and review your billing.
- I spoke to several people regarding this issue every time new representatives take call tell different story. Time waste in talking to scamming company. So better get rid of them go to other providers & settle in court.Poonam Mathon647 293 9876Centuary 21 Empire Realty
- TELUS_Support
Definitely not the experience we want for our customers. We'll send you a private message to discuss further.
