Forum Discussion
Practicals
9 months agoNeighbour
Interest Charges on an Account with Credit
I have tried multiple times for the past 2 weeks to contact TELUS so called support team. Every time try to submit a form i get an error message. I have been getting charged interest on my bills for ...
TELUS_Support
Official Support Team
9 months agoIt sounds like there may be two separate accounts, and unfortunately, credits don’t automatically offset charges between them. Please send us a private message with your account details so we can take a closer look.