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eabellap's avatar
eabellap
Neighbour
24 days ago

email to sms service

Hi team,
I'm trying to send email to mailto:[email protected] but isn't getting thru. Is there a way to allow ip or sender whitelisting avoiding issues with SPF, dkim or dmarc authentication. Thanks

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Hey! From what I could see online, there are a few options. 
    Update SPF: Add your sending IP/server to your SPF record (e.g., v=spf1 ip4:your_ip -all).
    Configure DKIM: Generate a DKIM key in your DNS to sign messages.
    Check DMARC: Set your DMARC policy to p=none initially to ensure messages get through while testing.