Forum Discussion

dcaoyuan's avatar
dcaoyuan
Friendly Neighbour
4 months ago

Can't submit Business Billing Inquiry or reach someone in billing support

I'd like to have you reviewing my billing of this month, and I was given the link to submit an inquiry:

https://www.telus.com/bsrf/billingInquiry

But, I can not submit my report after I filled the form, which always shows:

'We were unable to submit your form due to technical issues. Please try again.'

I have honestly never had such a difficult time to obtain business support! 

Hopefully, someone at Telus will read this and direct me to the proper support resource!

6 Replies

  • dcaoyuan's avatar
    dcaoyuan
    Friendly Neighbour

    It's the 5th day, tried again, still cannot submit the form ...

  • dcaoyuan's avatar
    dcaoyuan
    Friendly Neighbour

    It's the second day, still cannot submit the form...

  • dcaoyuan's avatar
    dcaoyuan
    Friendly Neighbour

    I've tried submitting the form for 2 hours, still got this error message. I've overcharged two months, please help.