Forum Discussion

kmo12345's avatar
kmo12345
Helpful Neighbour
20 days ago

Cannot get IPv6 to work on Business Fibre Internet 3G

I recently had Business Fibre Internet installed in Coquitlam. I have the Nokia XS-230X-A ONT which I can plug directly into my router or into a switch and then have multiple routers connected the sw...
Business Internet
Fibre
kmo12345's avatar
kmo12345
Helpful Neighbour
17 days ago

Hi there,

I filed out a support request on My Telus but have not heard back yet.

I figured I would ask if anyone has experienced this issue because sometimes the community has good ideas.

TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
17 days ago

Thanks for letting us know. Usually these requests can take 1-2 business days so you should hear back from the team soon

  • kmo12345's avatar
    kmo12345
    Helpful Neighbour
    12 days ago

    Hi TELUS_Support

    I received a response from someone in BCX WLN Support and they said everything seemed fine on their end.

    Unfortunately, I am still not getting IPv6 connectivity.

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