Can only contact Telus Tech Support via email

Thank  you for your response FuzzyLogic. Unfortunately, none of the options provided by Telus actually work. My only option is to email someone at Telus. Or if I can find a mailing address for Telus (funny, this isn't on the bill they send me every month), I will send them a printed message probably using one of the couriers. So now I'm on the hunt for an address to send my printed message to. This is ridiculous. I'm also asking Marketplace (TV Show) to investigate the poor customer service. I hope all of you will also email Marketplace (story ideas) so that the more enquiries they get about this the more likely they will do a story on it.