Forum Discussion
Business WiFi Cisco Meraki Admin Login
I've been waiting on phone for support for 20 mins and tired of it. I recently moved locations and the installed put in a new modem and Cisco AP at my new location rather than use my hardware from my current location. I have a Cisco Meraki login but it only is showing my old location (now inactive). Anyone know how I get my new location added to the Cisco Meraki dashboard so I can manage things such as shutting off the guest wifi network, change broadcast channel, etc.
3 Replies
TELUS_SupportOfficial Support Team
Did you receive a new 'welcome' email from Cisco Meraki? When a new AP is installed, the system often triggers a new 'invite' to create a dashboard for the new location. You may need to claim that new admin role even if you already have an existing account.
No. But I eventually got through to phone support and they had to change it on the back end and remove my old network. Was solved.
- TELUS_Support
Great, thank you for the update. Appreciate your patience throughout that!
