Forum Discussion

MDB69's avatar
MDB69
Neighbour
3 years ago

TELUS Home Security Rep Call

How is a TELUS security agent supposed to announce him/herself when calling about an alarm situation?  The call display shows only a number and doesn’t display as TELUS. 

1 Reply

  • A-B's avatar
    A-B
    Icon for Community Manager rankCommunity Manager

    Our team should announce right away when the call connects that they're calling from TELUS SmartHome Security.