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Alexanderlao's avatar
Alexanderlao
Neighbour
5 months ago

Telus adt does not call for alarm triggers at past midnight

Window alarm triggered today at 230am and I let it alarm for a very long time since I don’t know if there is an intruder. No call from adt Telus during and after the alarm  This is the 2nd time it happened this year. 

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    We're sorry to hear about the concerning experience you had with your window alarm Alexanderlao. Your safety is important and we will send you a PM soon.