Forum Discussion

Ufpgirl's avatar
Ufpgirl
Neighbour
8 months ago

Smart Arming will not disarm

My smart arming doesn't disarm. I set my smart arming and save it. I still have to disarm, hours after it was set to disarm itself. I found another thread regarding this issue but there was no answer posted. Thanks

2 Replies

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    If your system isn’t disarming as scheduled, we recommend checking the settings in your app to ensure the correct times are saved. Also, try restarting your panel and app to refresh the connection. If the issue persists, please send us a private message. 

  • I am having the same issue. I set my smart arming and save it.  I still have to disarm, hours after it was set to disarm itself.