Forum Discussion

jessicaschnell's avatar
3 years ago

Promo call??

I recieved a promo call from telus this morning and was wanting to switch over so I went through the process. I was concerned about giving my information to the salesman so he hung up and called me from the telus help line which I appreciated, but now I'm concerned because my confirmation email doesn't have any order number or contract attached to the email or directions for my next steps...did I get scammed? 

1 Reply

  • A-B's avatar
    A-B
    Icon for Community Manager rankCommunity Manager

    Hey Jessica, sorry about that. Your best bet would be to reach our to our SmartHome Security team directly at 

    1-855-255-8828 so they can confirm everything with you!