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Corvo18's avatar
Corvo18
Neighbour
6 years ago
Solved

Upgrade

I am currently on a bring you own device plan was wondering how I go about upgrading with that ? Everywhere I look it says yoy need to pay off the remaining device balance but I never got a device at all so yea. Any help is appreciated
  • If your current device balance is zero, there is nothing to pay off, so you’re good to go. The requirement to pay off device balances is for those who want to upgrade in less than 2 years from their last subsidized upgrade.

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  • When you are coming from a BYOB plan it's not considered an upgrade. You are just getting a new plan.

  • NFtoBC's avatar
    NFtoBC
    Icon for Community Power User rankCommunity Power User

    If your current device balance is zero, there is nothing to pay off, so you’re good to go. The requirement to pay off device balances is for those who want to upgrade in less than 2 years from their last subsidized upgrade.