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maximus35's avatar
maximus35
Neighbour
2 years ago

telus rewards

telus rewards havent worked in a long time... on my phone app or on pc. hwne i go to redeem it says that my account is being updated due to recent chnages on my account or somthing?

4 Replies

  • I am having this same issue!! Was it ever resolved? I've been trying for a couple of weeks. I thought maybe it was due to my bill coming out soon, but i have the bill and still have this issue. I haven't changed any contact info. I tried to call but I don't have hrs to wait on hold and the estimated time is always so long.

    • TELUS_Support's avatar
      TELUS_Support
      Icon for Official Support Team rankOfficial Support Team

      Hi Cbun - we want to help. Please send us a message so we can investigate the issue

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Hi there, can you send us a private message so we can look into this for you?

    • maximus35's avatar
      maximus35
      Neighbour

      I have called you guys about this issue a couple of times and nothing has ever changed..