Forum Discussion
Sign ins with Telus & Public Mobile
I have been a Telus home customer forever. A couple of years ago I decided to sign up to Public Mobile for my cell phone service. Then last year Telus brought in their identity sign in. Now seems I have one identity number and can no longer get into my Public Mobile account unless I delete my Telus account. I have tried working this out so many times that now I can no longer get into my Public Mobile account. Even signing into the Telus App on my iPad/iPhone has me having to change my password.
1 Reply
- NFtoBC
Community Power User
I think the simplest workaround is to set up a second email address (or alias) to access public mobile, or try setting the passwords to be the same. I have done the first option to manage separate Telus profiles, including my access to this forum.
