Forum Discussion

Corinaw's avatar
Corinaw
Neighbour
9 days ago

Optik TV Equipment Return

this summer we removed optic tv and sent back all the equipment, this week our bill had non returned equipment on it. Even though it was returned. Then we phoned to have it removed, fine then we asked about lowering our bill and the guy said the only way to do this was to get tv. It’s not that’s bull**********!! Telus is a bunch of scammers.

2 Replies

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    As FuzzyLogic mentioned, typically discounts are applied for bundles and terms. I'll send you a PM to verify your account details and take a look for you.

  • FuzzyLogic's avatar
    FuzzyLogic
    Icon for Community Power User rankCommunity Power User

    It's a pretty standard business practice to offer discounts for bundles and/or term contracts.

    You are unlikely to get any deals on a month to month plan.