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vince79's avatar
vince79
Neighbour
2 years ago

My Telus: Unable to link an account

I do have a My Telus account for my home internet services. I just subscribed to Mobile services and i try to link my new account into My Telus, and even before i can fill the form with my informations, i have a spinning image loading indefinitely.

 

The same things happens both on computer or mobile app.

 

How can i link my account ?

3 Replies

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  • I've been to the telus place and even called and can't link my account to my telus app 

  • A-B's avatar
    A-B
    Icon for Community Manager rankCommunity Manager

    Hello. Just following up on this...have you been able to link your accounts?

    • vince79's avatar
      vince79
      Neighbour
      Yes.. I had to call for help with this though.