Forum Discussion
J_Ocol
5 years agoNeighbour
Free TV bundle
I opened a new account. I clicked on the free TV bundle. I had telus run a new fiber optic for the first time in my area. It's been almost a month. I have the cable box and no TV. Not even a tracking number. Not only that I'm dealing with a past account. I wasn't happy at all with the customer service. So far worst experience ever.
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- NFtoBC
Community Power User
The free TV offer usually ships 4 to 6 weeks after your service is set up.
I’m unsure what resolution you are seeking on the past account; can you provide more information?