Forum Discussion

Jatwill's avatar
Jatwill
Neighbour
2 years ago

Cancelled

I got talked into services by a door to door salesman. Had regret within days. Canceled my services. But recieved a bill. I thought there is a 10 day grace period?

3 Replies

  • Jatwill's avatar
    Jatwill
    Neighbour
    2 years ago

    no...i can never get thru during business hours...i work

    • El-Eric's avatar
      El-Eric
      Icon for Community Manager rankCommunity Manager
      2 years ago

      Hey Jatwill the call center is open until 7PM your local time. We also have a chat function that will allow you to get through to Customer service and then they can facilitate the transfer to the proper team, or have them call you

  • A-B's avatar
    A-B
    Icon for Community Manager rankCommunity Manager
    2 years ago

    There's a chance that the bill was automatically sent out by the system before the cancellation occurred. Have you spoken with our team to inquire further?

Related Content