Forum Discussion
Billing issue
My monthly bill is always the same for
my home services - around $180 and I have monthly billing on my credit card. All of a sudden on my April Telus statement which appeared as a May charge on my credit card, my bill is $247.88 including a $60 activation fee. I have a two year plan - this charge is obviously a mistake but Telus has never corrected corrected it.
2 Replies
TELUS_SupportOfficial Support Team
Hey Cathop! We've replied back to your PM about those surprise charges and we'll help get this sorted out.
i did authenticate the account on Wednesday after I saw your message. Then I tried to do
it again today but I wouldn’t let me
