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Teedup58's avatar
Teedup58
Neighbour
4 months ago
Solved

Where can I buy a booster for my TELUS Arcadyan wifi hub?

I recently had TELUS setup a Pure Fibre Internet connection that included an Arcadyan wifi hub. The system works well except the wifi connection in a far basement bedroom is sketchy. I feel confident a single wifi booster would resolve the issue. 

I do not want to sign up for the $10 per month Wifi Plus for a single booster. I understand I can purchase a booster but the TELUS website doesn't make it easy to figure out how to do this. 

Can anyone point me in the right direction?

Thanks,

-mark

  • I purchased a NETGEAR Wireless AX1800 Wi-Fi 6 Mesh Range Extender (EAX15) from Best Buy. Works well. Resolved the issue.

5 Replies

  • I purchased a NETGEAR Wireless AX1800 Wi-Fi 6 Mesh Range Extender (EAX15) from Best Buy. Works well. Resolved the issue.

  • C_Fun's avatar
    C_Fun
    Icon for Community Manager rankCommunity Manager

    Hi there, thanks for reaching out! You’re right, a single Wi-Fi booster can often improve coverage in those hard-to-reach spots like a basement bedroom.

    You’re welcome to purchase a compatible Wi-Fi extender or mesh unit yourself without subscribing to the $10/month Wi-Fi Plus plan.

    For best results, we recommend boosters that support MoCA or mesh networking compatible with your Arcadyan Wi-Fi Hub. You can find these devices at most major electronics retailers or online.

    • Teedup58's avatar
      Teedup58
      Neighbour

      Thanks for your reply.

      Please confirm that TELUS does not sell boosters any longer. I know you used to. I would much rather purchase directly from TELUS to ensure compatiblity.

      • El-Eric's avatar
        El-Eric
        Icon for Community Manager rankCommunity Manager

        I see that you solved the problem but I didn't want to leave your question unanswered.

        We do not sell boosters anymore. They are only included in our Wi-Fi Plus service.

        Glad you were able to resolve your issue!