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Dieselwrangler's avatar
6 years ago
Solved

Where am I???

Why can't Telus figure out where I am? Every time I open this page it sets the region to BC, it's their network I'm logging in from in AB. Shouldn't they be able to figure out where I'm located on their own network. I have the same problem trying to get on my tax account, CRA gives the option of logging in with a provincial ID and the button is for BC.

  • IP addresses can have a geographical location ID attached to them. Those databases can take weeks to months to update and are independent of the various companies, like Telus, that use them. My IP at one point was in use in Halilfax and I'm in Alberta.  Once in a while I'll come across a rare site that uses one of the databases that hasn't updated since last year. The free databases are updated much less frequently than the paid ones.

     

    The other issue is sometimes browsers aren't saving cookies so and location set by a user on a website may not stay.

     

    When I check the GeoIP records for my IP I still get two locations. Your results may vary depending on how recently your IP address was assigned and when each of the databases update. My IP changed last year.

     

    Examples:

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      • polecat's avatar
        polecat
        All-Star

        Dieselwrangler  Well maybe check neighbourhood settings and maybe your account settings. That fails try accounting i guess.